Filtering Contacts Follow

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2 comments

  • Avatar
    Sarah Marsh

    I can't get the filter to show people who have not had communication in more than 20 days. I have tried everything I can think of. Can someone help me please?

  • Avatar
    Clare Bourne

    Hi Sarah,

    Thanks for your comment. I have set up a query that should give you the correct result.

    From the contacts list view page, select the "last communicated date".
    In the date filter, set up the filter as follows:

    1. Select the relative to today radio button
    2. Select the criteria as being 20 days > before today
    3. Select the "greater than" arrow at the top.
    4. You then want to invert the filter by selecting the ,NOT option on the right hand side of the screen.

    You are effectively setting up the query that says show me everyone greater than 20 days ago who have NOT had a last communicated date.

    Its a complex query, so I will send you a screenshot on a ticket email.

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